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Terms of Service 

​Effective Date: May 1st,\2025

Last Updated: July 5th, 2025

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These Terms of Service ("Terms") govern your access to and use of our website and future mobile application (collectively, the "Service") provided by Frameways Inc. (“InnerFrame”, "we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy available at https://www.myinnerframe.com/privacy-policy. If you do not agree to these Terms, you may not use the Service.

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1. Background

InnerFrame is a wellness and personal growth tool designed to help you explore your inner world and foster positive transformation. Through personalized, multi-sensory video experiences tailored to your input, InnerFrame guides you on a journey of reflection, mindfulness, and emotional well-being. The Service offers immersive content, reflective prompts, and multimedia sequences to support intentional living.

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2. Eligibility

InnerFrame is currently intended for use only by individuals located in the United States who are 13 years of age or older. InnerFrame is not intended for use by individuals under the age of 13 in the United States or, when services become available, in Canada. In the event we provide services in the European Union in the future, the eligibility requirement will be 16 years or older. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please contact us immediately at hello@myinnerframe.com. We do not knowingly collect or solicit personal data from children under 13 in the United States or Canada, and 16 in the European Union. If we learn that we have collected personal data from a child under 13 in the United States or Canada and 16 in the European Union, we will delete that information immediately.

 

3. User Responsibilities

You agree to use the Service solely for personal, non-commercial purposes that align with wellness, mindfulness, and personal growth. You must not:

  • Use the Service to harass, harm, or exploit others.

  • Share content that is unlawful, hateful, abusive, or infringes upon the rights of others.

  • Upload viruses or malicious code.

  • Misrepresent your identity or affiliation.

  • Violate any laws or regulations.

We reserve the right to remove any content and suspend or terminate accounts that violate these standards.

 

4. Personalized Experiences and Content

InnerFrame enables users to engage with dynamic, personalized content based on their input. By using the Service, you consent to the processing of this input solely for the purpose of delivering meaningful and supportive experiences, including through automated and AI-driven technologies.

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You retain ownership of content you create or upload. By submitting content, you grant InnerFrame a perpetual, irrevocable, non-exclusive, royalty-free, worldwide license to use, display, modify, adapt, and create derivative works from your content in connection with the Service, including personalization through AI-generated processes.

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We do not sell or share your input for advertising or third-party marketing purposes.

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Access to InnerFrame content is provided for your personal, non-commercial use. We reserve the right to modify or discontinue content at any time without notice.

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By submitting personal reflections or emotional input, you consent to our processing of this information solely for the purpose of personalizing your InnerFrame experience. For more information, please review our Privacy Policy available at https://www.myinnerframe.com/privacy-policy. 

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5. Privacy and Security

Your privacy is important to us. Our collection and use of personal data are governed by our Privacy Policy available at https://www.myinnerframe.com/privacy-policy. We implement industry-standard safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and you use the Service at your own risk.

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We collect and use your data in accordance with our Privacy Policy. By using our services, you consent to such data practices. Some data may be processed through trusted third-party services that support our operations.

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We may use tools such as Meta Pixel to better understand user behavior and promote InnerFrame to interested audiences on third-party platforms. Under some U.S. state laws, this may be considered a form of “sharing.” \

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By using the Service, you consent to receiving communications from InnerFrame electronically, including via email and SMS, regarding your account, purchases, and updates to our services or policies.

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5.1 California and U.S. State Privacy Rights
Residents of California and certain other U.S. states have the right to request access to, deletion of, or the ability to opt out of certain data practices, including the “sharing” of personal data with third-party advertising platforms. To exercise these rights, please contact hello@myinnerframe.com.

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6. Accessing Your InnerFrame

To access certain features, you may need to create an account, which is accessed via one-time password (“OTP”) on your phone or email authentication. You are responsible for all activity under your account. Notify us immediately of any unauthorized use.

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7. Availability and Changes

We may modify, update, or discontinue the Service, or any part of it, at any time without prior notice. Features may evolve based on user feedback, technical improvements, or business needs. Certain features or services may be offered in beta and are subject to change, limitation, or removal at any time without notice.

We are not liable for any disruption, loss, or inconvenience caused by changes to the Service.

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8. Intellectual Property

InnerFrame, its logos, designs, and all related intellectual property are owned by us or our licensors. You may not reproduce, distribute, or modify any part of the Service without our written permission.

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9.0 Usage Restrictions

You agree not to:

  • Sell, license, distribute, or otherwise transfer any part of the InnerFrame video content or the Service itself, including any personalized video or portion thereof, without prior written consent from InnerFrame.

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of the videos, content, or any technology used in the Service.

  • Use the Service or any content provided by InnerFrame to create, modify, or distribute derivative works, including but not limited to, video content that resembles or mimics the Service's personalized videos.

  • Share, sell, or distribute any personalized video content created through the Service, except as explicitly allowed by the functionality offered by InnerFrame (such as sharing specific clips on social platforms, when available in the future).

  • Interfere with, disrupt or attempt to gain unauthorized access to any part of the Service, its servers or networks connected to the Service. 

  • Rent, resell, lease or sublicense access to the Service or any part of its personalized content. 

  • Access the Service using any automated means, including bots, scrapers or spiders. 

InnerFrame reserves the right to modify or limit the functionality or sharing features available through the Service at any time, including restrictions on video sharing and distribution. 

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10. Terms of Purchase

By purchasing a digital product from InnerFrame, either for yourself or as a gift, you agree to the following terms:

 

One-Time Purchase
InnerFrame offers digital products as one-time purchases for a set fee. We do not currently offer subscriptions or recurring billing.

 

Gifting
You may purchase an InnerFrame product as a gift for another individual. To complete the gifting process, you must provide the recipient’s full name, email address, and phone number. It is your responsibility to ensure this information is accurate and that you have consent to provide it. The recipient will access their personalized InnerFrame by authenticating with their phone number at myinnerframe.com. InnerFrame is not responsible for any undelivered or misdirected gifts due to incorrect information. Once a gift is delivered, it is considered redeemed, non-transferable, and non-refundable. Please do not purchase InnerFrame as a gift for anyone under the age of 13 in the United States and 16 in the European Union.

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No Refunds

Due to the personalized and digital nature of InnerFrame products, all sales are final. We do not offer refunds, returns, or exchanges. Please ensure that all details of your purchase, including gift recipient information, are accurate before completing the transaction.

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Payment Processing

We’ve partnered with trusted payment processors to handle your payments securely. Payments are processed via:

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Taxes
Any applicable taxes will be calculated and added at checkout. You are solely responsible for any additional taxes, fees, or duties required by your jurisdiction.

 

11. Medical Disclaimer

InnerFrame is a digital wellness and personal growth tool. It does not provide medical advice, diagnosis, or treatment. The content presented through the Service, including all videos, audio, text, graphics, and interactive features, is intended for informational and experiential purposes only.

Any references to emotional wellness, mental well-being, mindfulness, or related topics are not a substitute for professional medical or psychological advice, diagnosis, or treatment. You should always seek the advice of a qualified health provider with any questions you may have regarding a medical or mental health condition.

Do not disregard professional advice or delay seeking it because of any content or experience provided by InnerFrame. If you are in crisis or think you may have a medical emergency, contact a healthcare provider or emergency services immediately.

Use of InnerFrame is entirely at your own discretion and risk. By using the Service, you acknowledge and agree that InnerFrame is not responsible for any decisions or actions you take based on the content provided.

 

12. Support

While InnerFrame strives to provide the best experience possible and welcomes your feedback to improve the Service, you acknowledge and agree that InnerFrame has no obligation to provide any support, maintenance, or updates in connection with the Service.

 

13. Feedback

We welcome your suggestions and feedback. All feedback you submit is considered non-confidential and non-proprietary. This includes any input you voluntarily provide as part of your use of the Service, including feedback that may inform or improve AI personalization or product functionality.  By submitting ideas, comments, or suggestions, you grant InnerFrame a non-exclusive, worldwide, royalty-free, irrevocable license to use, reproduce, modify, and distribute them for any purpose, without any obligation or compensation to you.

 

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, with or without notice. Upon termination, all rights granted to you under these Terms will cease.

 

15. Release and Indemnification

You agree to release, indemnify, and hold harmless InnerFrame, its affiliates, officers, agents, employees, and licensors from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or any infringement by you or any third party using your account of any intellectual property or other right of any person or entity. This release and indemnification obligation will survive the termination of your use of the Service and these Terms.

 

16. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available." We make no warranties about the accuracy, reliability, or availability of the Service. We do not warrant that the Service will be uninterrupted or error-free, or that any content or information obtained through the Service will be accurate or reliable.

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To the maximum extent permitted by law, InnerFrame is not liable for any indirect, incidental, or consequential damages, including, but not limited to, loss of data or service interruptions.

Our total liability to you for any claims arising from the Service is limited to one hundred U.S. dollars ($100).

 

17. Dispute Resolution and Arbitration

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law principles. You agree that any dispute, claim, or controversy arising out of or in connection with these Terms or the Service will be resolved through final and binding arbitration conducted by a mutually agreed-upon arbitration provider, rather than in court. Judgment on the arbitration award may be entered in any court having jurisdiction.

 

By agreeing to these Terms, you understand and agree that you are waiving the right to a jury trial or to participate in a class action lawsuit.

 

Any claims must be brought within one (1) year after the cause of action arose or be forever barred.

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18. General

These Terms constitute the entire agreement between you and InnerFrame regarding the Service. If any provision is found unenforceable, the remaining terms will remain in full effect. Failure to enforce any right does not constitute a waiver.
 

We reserve the right to update these Terms at any time by posting revised Terms on our website. The "Last Updated" date above reflects the current version. If we make material changes, we will notify you via email or in-app notice when appropriate.


Your continued use of the Service after such changes become effective constitutes your acceptance of the updated Terms. When creating an account or accessing the Service, you may be asked to confirm that you have reviewed and accepted the current Terms and Privacy Policy.

 

19. Contact

For questions or to report violations, contact us at: hello@myinnerframe.com.

Thank you for choosing InnerFrame. We are honored to support your path toward greater self-awareness and well-being.

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